Privacy Policy

Trasco Studios S.L. is committed to protecting the privacy of users who visit trascostudios.com and to processing personal data in accordance with applicable data protection legislation.

This Privacy Policy applies exclusively to the website trascostudios.com. Mobile applications published by Trasco Studios S.L. may be subject to their own specific privacy policies.

1. Data Controller

Data Controller: Trasco Studios S.L.
Tax Identification Number (NIF): B25947375
Registered office: Calle Génova 8, 08917 Badalona, Spain
Contact email: info@trascostudios.com

2. Personal data we may process

Trasco Studios S.L. may process personal data that users voluntarily provide when contacting the company by email, as well as limited technical information necessary to ensure the security, stability and proper operation of the website and related systems.

Depending on the nature of the communication, the data processed may include:

  • identification and contact details;
  • information contained in the user’s message or request;
  • technical data strictly necessary for the operation and security of the website and email systems.

3. Purposes of processing

Personal data may be processed for the following purposes:

  • to respond to enquiries, requests or communications received by email;
  • to provide support related to Trasco Studios S.L.’s products, applications and documentation;
  • to manage professional or business communications initiated by the user;
  • to maintain the technical security of the website and prevent misuse or fraudulent activity.

4. Legal basis for processing

The legal bases for the processing of personal data are, as applicable:

  • the user’s consent when contacting Trasco Studios S.L. voluntarily;
  • the adoption of pre-contractual measures or the performance of actions requested by the user;
  • the legitimate interest of Trasco Studios S.L. in ensuring the security and proper management of its website and communications;
  • compliance with legal obligations where applicable.

5. Data retention

Personal data will be retained for as long as necessary to handle the relevant request or communication and, thereafter, for the periods required by law or for as long as liabilities may arise from the relationship maintained.

6. Data recipients

As a general rule, personal data will not be disclosed to third parties unless required by law.

However, certain service providers acting on behalf of Trasco Studios S.L. may access personal data where necessary for the provision of hosting, email, maintenance or technical support services. In such cases, Trasco Studios S.L. will ensure that appropriate contractual and organisational safeguards are in place.

7. International data transfers

Where the use of technology or service providers involves the processing of data outside the European Economic Area, Trasco Studios S.L. will ensure that such processing is carried out with the safeguards required by applicable data protection legislation.

8. Data subject rights

Users may exercise their rights of access, rectification, erasure, objection, restriction of processing, portability where applicable, and withdrawal of consent at any time by contacting:

info@trascostudios.com

Requests should include sufficient information to identify the applicant and specify the right being exercised.

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) if they believe that the processing of their personal data does not comply with applicable law.

9. Security measures

Trasco Studios S.L. adopts appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access, taking into account the nature of the data processed and the risks involved.

10. Changes to this Privacy Policy

Trasco Studios S.L. may update this Privacy Policy in order to reflect legal, technical or operational changes. The most current version will always be made available on this website.

Last updated: April 2026